Shipping policy
Last Updated: August 29, 2026
At Appliva, we aim to make the shipping process simple and transparent. This Shipping Policy explains how orders are processed, when they are expected to arrive, where we ship, and how shipping charges are handled.
Appliva sells home appliances and currently ships orders to customers located within the United States only.
Shipping Locations
Appliva currently ships to United States addresses only.
Orders placed with a shipping address outside the United States are not eligible for delivery through our standard shipping service.
Customers are responsible for entering a complete and accurate delivery address during checkout. Please carefully review your shipping information before submitting your order.
Order Processing Time
Orders are generally processed within 1–3 business days after the order is placed.
Processing time refers to the time required to receive, verify, prepare, and arrange an order for shipment. Processing time is separate from the delivery time after the order has been shipped.
Our order cutoff time is 5:00 PM Massachusetts time (MA).
Orders are handled according to the applicable business-day processing schedule. Please consider the processing period together with the delivery period when estimating the total time required for your order to arrive.
Delivery Time
After an order has been processed, standard delivery generally takes 3–7 business days.
The delivery period begins after the order has completed processing and has been handed over for shipment.
As a result, the overall time from order placement to delivery generally consists of:
1–3 business days for processing + 3–7 business days for delivery.
Delivery timing can vary depending on the destination and the carrier handling the shipment.
Shipping Charges
Standard shipping is free on all orders.
Appliva does not charge a standard shipping fee for eligible orders shipped within the United States.
Shipping Carriers
Depending on the order and shipping availability, Appliva may use:
USPS, UPS, FedEx, DHL, or other available carriers.
The carrier used for an order may vary based on the shipment and delivery destination.
Order Delivery
Once an order has been processed, it is prepared for shipment using an available carrier.
Delivery is made to the shipping address provided by the customer at checkout. Customers should make sure that the address, apartment or unit information where applicable, and other delivery details are entered correctly.
An incomplete or incorrect shipping address may affect delivery.
Tracking and Shipment Information
Shipping information may become available after an order has been processed and transferred to the selected carrier.
Customers should keep an eye on the shipping information associated with their order once it becomes available.
Carrier tracking information is provided by the applicable shipping carrier and may update as the shipment moves through the carrier's network.
Delivery Timeframes
The stated 3–7 business day delivery timeframe is the standard delivery estimate provided by Appliva after processing.
Actual delivery timing may vary depending on the destination and the carrier used for the shipment.
The processing period of 1–3 business days should also be included when considering the expected total order timeframe.
Business Days
Processing and delivery estimates are stated in business days.
When estimating an order's arrival, customers should consider that the processing period and delivery period are separate stages of the shipping process.
Shipping Address Responsibility
Customers are responsible for providing correct shipping information when placing an order.
Please review your shipping address carefully before completing checkout. This includes providing all information necessary for successful delivery.
Appliva is unable to guarantee delivery to an incorrect or incomplete address supplied by the customer.
Changes to Shipping Information
If you notice an error in your shipping information after placing an order, please contact Appliva as soon as possible at support@appliva.shop.
Because orders may enter processing after purchase, we cannot guarantee that shipping information can be changed after an order has been placed.
Shipping Support
For questions about your order, processing status, delivery, or shipping information, please contact our support team.
Email: support@appliva.shop
Phone: +1 351-837-1806
Email support is available 24/7.
Contact Information
Appliva
130 King St
Cohasset, MA 02025
United States
Website: https://www.appliva.shop
Email: support@appliva.shop
Phone: +1 351-837-1806
Shipping Summary
For convenience, Appliva's standard shipping terms are:
Processing: 1–3 business days
Delivery: 3–7 business days
Shipping Charge: Free standard shipping on all orders
Shipping Area: United States only
Carriers: USPS, UPS, FedEx, DHL, or other available carriers
Order Cutoff Time: 5:00 PM Massachusetts time (MA)