About Us

Welcome to Appliva, an online store focused on home appliances for customers throughout the United States.

At Appliva, we aim to make purchasing home appliances simple and convenient by providing an online shopping experience where customers can review available products, place orders, and receive their purchases at a United States delivery address.

About Appliva

Appliva operates as an online home appliance store through:

https://www.appliva.shop

Our business is based in:

Appliva
130 King St
Cohasset, MA 02025
United States

We serve customers within the United States and currently ship orders to United States addresses only.

What We Offer

Appliva specializes in home appliances.

Our online store is designed to make it easier for customers to shop for home appliances from the convenience of their own homes. Customers can review the available product information on our website and complete their purchases online.

We understand that customers need clear information before making a purchase. For this reason, we provide information relating to orders, payment, shipping, returns, refunds, and customer support through our website.

A Straightforward Shopping Experience

We want the purchasing process at Appliva to be easy to understand.

Customers can browse our available home appliances, review the information provided for a product, add products to their cart, and complete their purchase through our online checkout.

Our store uses U.S. Dollars (USD) for pricing and accepts several commonly used payment methods to make checkout convenient for customers.

Order Processing

Once an order is placed, our standard processing time is 1–3 business days.

Our order cutoff time is 5:00 PM Massachusetts time (MA).

Processing time refers to the time required to prepare an order for shipment. This processing period is separate from the delivery period.

Customers should consider both the processing time and delivery time when estimating when an order is expected to arrive.

Shipping Across the United States

Appliva currently ships to United States addresses only.

Standard shipping is free on all orders.

After an order has been processed, standard delivery generally takes 3–7 business days.

Shipments may be handled by USPS, UPS, FedEx, DHL, or other available carriers, depending on the order and shipment.

Because different orders may be handled by different carriers, the carrier used for a particular shipment may vary.

Payment Options

Appliva accepts the following payment methods:

Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

All prices and payments are presented in USD ($).

Our goal is to provide customers with convenient payment options while keeping the checkout process straightforward.

Returns and Refunds

We understand that a customer may sometimes need to return a product.

Eligible returns may be requested within 30 business days. Return shipping costs are paid by the customer.

Returned products must meet the applicable return requirements. Certain products and conditions are not eligible for return, including products that have been used, worn, washed, or damaged after delivery, products with removed tags or labels, products without required original packaging, and products missing accessories, manuals, free gifts, or other components included with the purchase.

Other exclusions may apply to customized, personalized, or made-to-order products; clearance, final-sale, or specifically marked non-returnable products; gift cards and digital products; products damaged through misuse, accidents, negligence, or unauthorized repairs; and items returned after the eligible return period.

For applicable damaged, defective, or incorrect-product situations, an uncut unboxing video clearly showing the product and the issue is required. Returns may not qualify where the required video is not provided.

Approved refunds are processed within 5–10 business days and are issued to the original payment method.

Approved returns should be sent to:

Appliva
130 King St
Cohasset, MA 02025
United States

Customer Support

Customer support is an important part of the Appliva shopping experience.

Customers can contact us for assistance with product questions, orders, shipping, returns, refunds, or other store-related matters.

Support Email: support@appliva.shop
Phone: +1 351-837-1806

Email support is available 24/7.

We encourage customers to contact us whenever they need assistance with an Appliva order or have a question about our store.

Clear Store Information

We believe customers should be able to easily identify who operates an online store and how to get in touch with the business.

For this reason, our business information is provided below:

Business Name: Appliva
Address: 130 King St, Cohasset, MA 02025, United States
Website: https://www.appliva.shop
Email: support@appliva.shop
Phone: +1 351-837-1806

Our Online Presence

Appliva's online store is available at:

https://www.appliva.shop

Customers can use the website to browse our home appliances, review available product information, place orders, and access relevant store information.

Our Commitment to Clear Information

At Appliva, we aim to keep important shopping information accessible and understandable.

Customers can review information about shipping, returns and refunds, payment methods, privacy, terms of service, and other applicable store information before or after placing an order.

Providing clear information helps customers understand how our store operates and what to expect when shopping with us.